Cloud Telephony Services
Transform Your Business Communication with Cloud Telephony
What You Get
DialDesk's cloud telephony services replace traditional phone systems with flexible, feature-rich cloud-based communication. Get toll-free numbers, local numbers, IVR, call routing, recording, and analytics without any hardware installation. Perfect for businesses of all sizes looking to modernize their phone infrastructure.
Powerful Capabilities
Everything you need to deliver exceptional customer experiences
Virtual Phone Numbers
Toll-free (1800), local, and mobile numbers across all Indian cities with instant activation and number portability.
Advanced IVR System
Multi-level IVR with custom greetings, menu options, language selection, and intelligent call routing based on keypress or voice.
Call Recording
Automatic recording of all calls with cloud storage, search functionality, playback, and download for compliance and training.
Mobile & Desktop Apps
Make and receive business calls from any device with softphone apps for iOS, Android, Windows, and Mac.
Smart Call Routing
Route calls based on time, agent availability, skills, geography, or custom rules for optimal call distribution.
Call Analytics
Detailed reports on call volume, duration, missed calls, peak hours, and caller demographics with exportable data.
How We Work
Our proven process ensures seamless implementation and success
Number Selection
Choose toll-free, local, or mobile numbers with instant availability check
IVR Configuration
Design call flow, record greetings, set up menus and routing rules
Team Setup
Add users, assign extensions, configure call forwarding and availability
Go Live
Activate your cloud phone system and start receiving calls immediately
Flexible Pricing
Transparent pricing: Toll-free numbers from ₹999/month, local numbers from ₹499/month. Pay-per-minute rates from ₹0.40. 1000 free minutes included. No setup fees, no hidden charges.
Frequently Asked Questions
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