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Cloud Telephony Services

Transform Your Business Communication with Cloud Telephony

Explore Features

What You Get

DialDesk's cloud telephony services replace traditional phone systems with flexible, feature-rich cloud-based communication. Get toll-free numbers, local numbers, IVR, call routing, recording, and analytics without any hardware installation. Perfect for businesses of all sizes looking to modernize their phone infrastructure.

No PBX hardware or maintenance required
Setup complete in under 30 minutes
Add unlimited users and extensions
Work from anywhere with internet connection
Professional image with toll-free numbers
Lower telephony costs by 60-70%
Integration with CRM and helpdesk tools
India-based support and compliance

Powerful Capabilities

Everything you need to deliver exceptional customer experiences

📞

Virtual Phone Numbers

Toll-free (1800), local, and mobile numbers across all Indian cities with instant activation and number portability.

🎛️

Advanced IVR System

Multi-level IVR with custom greetings, menu options, language selection, and intelligent call routing based on keypress or voice.

🎙️

Call Recording

Automatic recording of all calls with cloud storage, search functionality, playback, and download for compliance and training.

📱

Mobile & Desktop Apps

Make and receive business calls from any device with softphone apps for iOS, Android, Windows, and Mac.

🔔

Smart Call Routing

Route calls based on time, agent availability, skills, geography, or custom rules for optimal call distribution.

📊

Call Analytics

Detailed reports on call volume, duration, missed calls, peak hours, and caller demographics with exportable data.

How We Work

Our proven process ensures seamless implementation and success

1
📞

Number Selection

Choose toll-free, local, or mobile numbers with instant availability check

2
⚙️

IVR Configuration

Design call flow, record greetings, set up menus and routing rules

3
👥

Team Setup

Add users, assign extensions, configure call forwarding and availability

4
🚀

Go Live

Activate your cloud phone system and start receiving calls immediately

Flexible Pricing

Transparent pricing: Toll-free numbers from ₹999/month, local numbers from ₹499/month. Pay-per-minute rates from ₹0.40. 1000 free minutes included. No setup fees, no hidden charges.

Frequently Asked Questions

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