Live Chat Support
Transform live chat into a conversion and retention powerhouse with 5 must-have features
What You Get
Modern live chat goes beyond basic support - it is a revenue channel. Our platform integrates AI-powered responses, omnichannel support, agent collaboration tools, CRM connectivity, and advanced analytics to deliver exceptional customer experiences while driving conversions.
Powerful Capabilities
Everything you need to deliver exceptional customer experiences
AI-Powered Auto Responses & Smart Routing
Instant AI responses to FAQs within 3 seconds, automatic department/agent routing, and intelligent lead pre-qualification
Omnichannel Chat Integration
Unified inbox for WhatsApp, Instagram, Facebook, and in-app messaging with consistent customer history and seamless conversation continuity
Real-Time Agent Collaboration
Internal agent notes, whisper coaching, co-browsing, and file-sharing capabilities for team efficiency
CRM & Help Desk Integration
Auto-tagging by intent, automatic historical data retrieval, and direct ticket/lead creation in your existing systems
Analytics & Sentiment Tracking
Real-time sentiment detection, chat quality scoring, and comprehensive agent performance dashboards
2-Minute Response Time
Average response time of just 2 minutes compared to hours for email, ensuring customer satisfaction
How We Work
Our proven process ensures seamless implementation and success
Platform Integration
Connect live chat with your website, app, and social channels
AI & Workflow Setup
Configure auto-responses, routing rules, and CRM integrations
Agent Training
Train your team on collaboration tools and best practices
Launch & Optimize
Go live and continuously improve using analytics insights
Flexible Pricing
Flexible pricing based on chat volume and features required. Enterprise plans include advanced analytics, unlimited agent seats, and priority support.
Frequently Asked Questions
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