๐Ÿค– Powered by DialDesk AI

Your calls.
Handled.
Round the clock.

While you were reading this, a competitor's customer just got put on hold. Yours didn't.

The DialDesk Voice Bot picks up every call โ€” inbound, outbound, support, sales, collections โ€” in any language, the moment it rings. Your team only steps in when it actually needs a human.

โœ“ ISO 9001:2015โœ“ ISO 27001:2013Trusted by 500+ businesses across India
โ— Bot answered โ€” 0.8s
DialDesk Voice Bot ยท Live Dashboard
2,847
Total Calls
โ†‘ 18% this week
94%
Connected
โ†‘ 6% vs last
1m42s
Avg Duration
Optimised โ†“
๐Ÿ“ž
Order Status Query
E-commerce ยท +91 98765 โ€ขโ€ขโ€ขโ€ขโ€ข
Bot Live
๐Ÿ”ด
Appointment Booking
Healthcare ยท +91 87654 โ€ขโ€ขโ€ขโ€ขโ€ข
Handling
โœ“
EMI Reminder Sent
Fintech ยท Outbound ยท 1m12s
Resolved
๐Ÿ’ฐ Saved โ‚น2.4L this month
Inbound SupportOutbound CampaignsLead QualificationAppointment BookingOrder TrackingEMI RemindersAfter-Hours CoverageHindi ยท English ยท 12 LanguagesCSAT CollectionIVR ReplacementCollectionsSales OutboundInbound SupportOutbound CampaignsLead QualificationAppointment BookingOrder TrackingEMI RemindersAfter-Hours CoverageHindi ยท English ยท 12 LanguagesCSAT CollectionIVR ReplacementCollectionsSales Outbound
75%
Reduction in support cost
24/7
Always on, zero downtime
0.8s
Average call answer time
500+
Businesses trust DialDesk

What it handles

One bot.
Every conversation.

Inbound, outbound, support, sales, collections โ€” the DialDesk Voice Bot handles it all, across every industry, in any language.

โ†’Answers in under 1 second โ€” zero hold time, ever
โ†’Resolves 70%+ of queries without human escalation
โ†’Speaks Hindi, English + 10 regional languages
โ†’Integrates with Zoho, Salesforce, Shopify, WhatsApp
See it in action โ†’
๐Ÿ“ฅ
Inbound Support
Order status, refunds, FAQs, complaints โ€” handled instantly, 24/7 without agents.
โ†’ Full L1 automation
๐Ÿ“ค
Outbound Campaigns
Payment reminders, re-engagement, promos at scale with zero agent fatigue.
โ†’ Auto-dialler ready
๐ŸŽฏ
Lead Qualification
Bot asks, scores, routes. Your sales team talks only to hot, qualified leads.
โ†’ Smart routing
๐Ÿ“…
Appointment Booking
Book, reschedule, confirm โ€” automated end-to-end with calendar sync.
โ†’ Zero no-shows
๐Ÿ’ณ
Collections & EMI
Automated payment reminders and soft collections at scale.
โ†’ Recovery boost
โญ
CSAT Collection
Automated post-call surveys. Real feedback, real insights, zero manual effort.
โ†’ Live analytics

Full visibility

Every call. Every metric.
One live dashboard.

Unique numbers, total calls, connected calls, avg call duration, cost incurred, active calls, disposition data, superbot and campaign performance โ€” all live.

DialDesk Voice Bot โ€” Account Overview
โ— Live
Summary
1,284
Unique Numbers
โ†‘ 12%
12,847
Total Calls
โ†‘ 23%
94.2%
Connected Calls
โ†‘ 4.1%
1m 38s
Avg Call Duration
Optimised โ†“
โ‚น4.2
Cost / Call
โ†“ 18%
48
Active Calls
โ— Right now
Call Volume โ€” Last 7 Days
Bot Resolution
72%
Resolved without human
Languages Used
Hindi 58%
English 38%
Others 4%
Active Superbots
Service Bot A
1 Active Campaign
3.2KTotal Calls
โ‚น48Cost
๐ŸŒ Hindi ยท English
Inbound Bot B
1 Active Campaign
1.8KTotal Calls
โ‚น32Cost
๐ŸŒ Hindi ยท English
Collections Bot C
1 Active Campaign
4.1KTotal Calls
โ‚น62Cost
๐ŸŒ Hindi ยท English
Reminder Bot D
1 Active Campaign
2.6KTotal Calls
โ‚น38Cost
๐ŸŒ Hindi ยท English
Active Campaigns
Collections Campaign
Outbound reminder flow
1.2KTotal Calls
84%Connected
โ— Live
โธ Pause
Inbound Support
Service query handling
890Total Calls
91%Connected
โ— Live
โธ Pause
Finance Outbound
EMI & payment reminders
2.1KTotal Calls
78%Connected
โ— Live
โธ Pause
Post-Due Recovery
Soft collections bot
1.7KTotal Calls
82%Connected
โ— Live
โธ Pause

Hear it yourself

It sounds human.
It works like a machine.

Real voice bot recordings from live DialDesk deployments. Pick a scenario and hear exactly how the bot handles it.

Kenstar โ€” English Support
Inbound ยท Product service query ยท English
โ€”
Kenstar โ€” Hindi Support
Inbound ยท Product service query ยท Hindi
โ€”
LivPure โ€” Service Bot
Inbound ยท Gen AI service installation ยท Hindi + English
โ€”
Card Block Reminder
Outbound ยท Payment alert ยท Kannada
โ€”
Male Voice Sample
Outbound ยท Collection follow-up ยท Hindi
โ€”
Bank Post-Due Reminder
Outbound ยท EMI reminder ยท Hindi
โ€”
โ–ถ Now playing
Kenstar โ€” English Support
Inbound ยท Product service query ยท English
0:00
โ€”

The process

Live in 72 hours.
Not 72 days.

No long implementation. No IT overhead. DialDesk goes live in 3 days โ€” fully configured for your exact business flows.

72 hrs
Average time from demo call to voice bot going live for your business
01
Discovery call โ€” 15 minutes
We map your top call reasons, current pain, and existing tech stack. That's all we need to design your bot flow.
Call flow mappingPain audit
02
Bot configuration & testing
Our team builds and trains the bot on your specific scenarios. You hear it live before a single real customer does.
Custom scriptsMulti-languageCRM integration
03
Go live โ€” day 3
Number ported or forwarded. Bot starts answering. Dashboard goes live. Your team gets full access.
Number portingDashboard access24/7 monitoring
04
Optimise weekly
We review recordings, resolution rates, and CSAT every week. Bot gets smarter. Your CPL drops continuously.
Weekly reportsContinuous improvement

Built for every sector

If your business takes calls,
the bot handles them.

๐Ÿ›’
E-commerce & D2C
Order tracking, returns, COD confirmation, cart recovery calls
๐Ÿฅ
Healthcare
Appointment booking, prescription refills, lab queries, patient reminders
๐Ÿฆ
NBFC & Fintech
EMI reminders, KYC calls, loan status, collections outbound
๐ŸŽ“
Education & Edtech
Lead qualification, webinar reminders, counsellor routing, fee reminders
๐Ÿ 
Real Estate
Site visit booking, lead qualification, project query handling
๐Ÿš—
Automotive
Test drive booking, service reminders, parts availability queries
๐Ÿšš
Logistics
Delivery status, rescheduling, RTO queries, NDR handling
๐Ÿ“ก
Telecom & ISP
Connection issues, plan upgrades, bill queries, outage updates

What clients say

Real results.
Real businesses.

โ˜…โ˜…โ˜…โ˜…โ˜…
"The bot handles 70% of our inbound calls without a single agent touching it. Our team now focuses on actual sales. We cut support costs by โ‚น2.8 lakh per month."
CX
CX Head
Large Home Appliance Brand
โ˜…โ˜…โ˜…โ˜…โ˜…
"We were missing 40% of calls after hours. The DialDesk Voice Bot now answers every single one โ€” at 2am, on Sundays, during Diwali. Zero missed calls since go-live."
Ops
Operations Manager
Consumer Electronics Company
โ˜…โ˜…โ˜…โ˜…โ˜…
"Setup took 3 days. The bot was trained on our exact FAQ flows and resolved 92% of first-call queries. Our CSAT actually went up after automating L1."
Fnd
Founder
D2C E-commerce Brand

Common questions

Everything you want
to know, answered.

The DialDesk Voice Bot goes live in 72 hours from your discovery call. Day 1: flow design and script building. Day 2: configuration, integration, and testing โ€” you hear the bot yourself before any customer does. Day 3: go-live. No long implementation timelines, no IT dependency.
The DialDesk Voice Bot supports Hindi, English, Tamil, Telugu, Marathi, Kannada, Bengali, Gujarati, Punjabi, Malayalam, Odia, and Rajasthani. Most deployments run Hindi + English by default. Additional languages can be enabled within 24โ€“48 hours.
Yes โ€” completely. The same bot can handle inbound (answering customer calls) and outbound (dialling for reminders, collections, surveys, lead follow-ups). Multiple campaigns can run simultaneously.
For complex queries or escalations outside its trained flow, the bot seamlessly transfers the call to a live agent โ€” along with a full call summary so the agent doesn't ask the customer to repeat themselves.
DialDesk integrates with Zoho CRM, Salesforce, HubSpot, Freshdesk, Leadsquared, Shopify, WooCommerce, WhatsApp Business API, Razorpay, PayU, and Google Sheets. For custom CRMs, a REST API integration is available. Most standard integrations are live within 48 hours.
Your live dashboard shows: unique numbers, total calls, connected call rate, average call duration, cost per call, active calls right now, disposition data, superbot performance, and campaign status. Full recordings, transcripts, and sentiment analysis are also available.
DialDesk is ISO 9001:2015 and ISO 27001:2013 certified. All data is encrypted in transit and at rest. We sign an NDA and data processing agreement before any deployment. Your customer data is never shared with third parties.
Pricing is usage-based โ€” you pay per call minute, not per agent. There is a one-time setup fee and a monthly platform fee depending on call volume and number of active superbots. Most clients save 60โ€“75% compared to running a human agent team. Book a demo for an exact savings calculation.
Every new client gets a free 15-minute live demo where our team shows the bot handling your specific use case โ€” your script, your industry, your language. You hear it before signing anything. Book your slot using the form below.

Get started today

See the bot handle
your real calls.

Book a free 15-minute live demo. We'll show the bot answering calls for your exact use case โ€” before you spend a rupee.

๐Ÿ“… Book Your Free Demo โ†’
Opens our live calendar ยท Pick a time that works for you ยท No commitment required
OR FILL IN YOUR DETAILS
Our team calls within 2 hours ยท ISO 27001 certified ยท +91 92661 08888

Get Weekly CX Insights

Join 1,000+ professionals receiving expert tips on customer experience and support automation.