Healthcare BPO Services
Patient-First Healthcare Support That Delivers Care Beyond the Call
What You Get
Healthcare BPO for medical practices, hospitals, insurance providers, and healthtech. Appointment scheduling to patient support—compliant, compassionate care that improves satisfaction.
Powerful Capabilities
Everything you need to deliver exceptional customer experiences
Appointment Scheduling
Intelligent scheduling with automated reminders, waitlist management, and real-time calendar sync
Enterprise-Grade Security & Compliance
ISO 27001:2013 certified with bank-level encryption and strict privacy protocols—your patients' data stays protected, always
Insurance Verification
Pre-visit insurance eligibility checks, benefit verification, and prior authorization support
Patient Support Hotline
24/7 patient helpline for queries, medication reminders, test result notifications, and follow-ups
Medical Records Management
Secure handling of medical records, patient data entry, and documentation support
Pharmacy Support
Prescription refill requests, medication inquiries, and pharmacy coordination
How We Work
Our proven process ensures seamless implementation and success
Compliance Setup
Healthcare compliance training, security protocols implementation, and legal agreements
System Integration
Connect with EMR/EHR, scheduling, and billing systems
Medical Training
Train agents on medical terminology, procedures, and protocols
Launch & Monitor
Go live with continuous compliance monitoring and audits
Flexible Pricing
Healthcare-specific pricing based on call volume, services required, and compliance requirements. Security training and legal agreements included. Flexible models for practices of all sizes.
Frequently Asked Questions
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