AI Customer Service

Our AI handles routine queries automatically, reducing response times by 60% while allowing human agents to focus on complex issues. This combination delivers 40% cost reduction while improving customer satisfaction by 35%.

Our AI works across all major channels including phone (voicebots), chat (chatbots), email, social media, and WhatsApp - providing consistent, intelligent responses everywhere your customers are.

Implementation typically takes 72 hours including AI training on your products and services, system integration, and thorough testing. We can expedite for urgent requirements.

No. Our hybrid approach uses AI for routine queries and instant responses, while seamlessly transferring complex issues to trained human agents with full context. This delivers the best of both worlds.

Our sentiment analysis achieves 85-90% accuracy in detecting customer emotions in real-time, allowing agents to adjust their approach and escalate frustrated customers immediately.