DialDesk Blog

Expert insights on customer experience, technology, and industry trends

Recent Articles

763 articles
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How to - Guides
How to - Guides

How to Deal With the Reality of an Uninterested Prospect?

Struggling to engage an uninterested prospect? Learn tips to turn tough conversations into opportunities with Customer Service Excellence.

August 29, 20225 min read
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How to - Guides
How to - Guides

How to Sell Someone Who Isn’t Interested?

Struggling to close deals with uninterested prospects? Learn proven techniques to sell effectively with the help of expert Sales Outsourcing.

August 27, 202210 min read
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Call Center
Call Center

Key Strategies for Optimizing Your Call Center

Make your Call Center future-ready with the right mix of technology, training, and analytics to stay ahead in a competitive market.

September 13, 20224 min read
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Omnichannel Support
Omnichannel Support

6 Gaps Killing Your Omnichannel Customer Support

Omnichannel Customer Support often falls short due to data silos and poor integration. Identify the gaps and practical ways to fix them.

September 17, 20227 min read
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Call Center
Call Center

Reasons Why Your Call Center Could Be Ineffective

Running a Call Center but not seeing results? Learn the hidden gaps affecting performance, agent efficiency, and customer retention.

September 11, 20227 min read
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Industry Insights
Industry Insights

The Beginner's Guide to Successful Affiliate Marketing

Looking to earn a passive income online? In this guide, you will know everything. With Affiliate Marketing, grow your business today!

September 18, 20226 min read
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E-Commerce
E-Commerce

Ways to Prevent Shopping Cart Abandonment

Reduce Shopping Cart Abandonment with optimized mobile checkout, COD options, and follow-ups that drive higher conversions.

September 15, 20226 min read
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Cloud Telephony
Cloud Telephony

Why Should Businesses Consider Cloud Telephony?

Why are businesses adopting Cloud Telephony? From remote teams to multi-city operations, learn smarter communication solutions.

September 8, 20228 min read
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E-Commerce
E-Commerce

Ecommerce Challenges Solved by Contact Centers

Explore how Contact Centers streamline order tracking, refunds, and customer queries for fast-growing ecommerce brands across India.

September 23, 20225 min read
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How to - Guides
How to - Guides

How to Maximize Your Client Retention Rate?

Enhance your Client Retention Rate with simple yet powerful techniques that strengthen relationships and reduce customer churn.

October 25, 20229 min read
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Customer Support
Customer Support

How to Reduce RTO with Customer Support?

Want to reduce RTO losses in eCommerce? This guide explains how strengthening RTO with Customer Support improves the overall business.

September 20, 20227 min read
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Industry Insights
Industry Insights

Marketing Automation Trends to Boost Growth

Learn how companies are leveraging Marketing Automation to increase conversions, nurture leads, and scale marketing performance efficiently.

September 28, 20227 min read
Page 14 of 64 · 763 posts

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