DialDesk Blog
Expert insights on customer experience, technology, and industry trends
Recent Articles
763 articlesWays to Boost Employee Engagement in Customer Support
Explore effective strategies to enhance Employee Engagement in Customer Support for call centres and CX teams, driving better results.
What is Trending Now in Retail Customer Service?
Stay ahead with top Retail Customer Service trends — AI chat, omnichannel care, and faster customer resolutions for retail success.
Customer Service Training Guide 101: Step by Step
Explore Customer Service Training Guide 101, a step-by-step roadmap for brands to build efficient, customer-focused support teams.
Do Google Ads Really Help?
Do Google Ads work? Explore how Google Ads delivers quick visibility, targeted reach, and real results for Indian businesses.
Fatal Mistakes Holding Back Your Sales Team
Find out how Sales Outsourcing can improve your team's performance by avoiding common sales management mistakes. Read on!
Fatal Mistakes When Doing a Customer Acquisition Attempt
Stop losing customers before they convert. Explore fatal Customer Acquisition mistakes faced by Indian businesses today.
How to Generate Sales from Cold Calling?
Struggling with cold calls? Learn how to boost sales through cold calling with practical tips that convert leads into customers.
How to Implement Customer Awareness in Your Small Business?
Explore proven ways to increase Customer Awareness for Indian brands using customer engagement, feedback, and smart CX practices.
Successful Customer Onboarding Process: A Guide
A practical Customer Onboarding guide for focused businesses to onboard customers smoothly, faster, and more effectively.
The Ultimate Guide to Customer Success Training
In this blog, learn the essentials of Customer Success Training and enhance your Customer Call Service strategy with actionable tips.