DialDesk Blog
Expert insights on customer experience, technology, and industry trends
Recent Articles
763 articlesPro Tips for Picking the Best Customer Service Reps
Learn how Indian businesses can choose the Best Customer Service Reps to boost CX, loyalty, and first-call resolution.
The Customer is Always Right: An Honest Discussion
“Does The Customer is Always Right work for brands today? Unpack the truth behind the phrase and how it impacts customer experience.”
Customer Acquisition Strategies to Grow Your Business
Explore effective Customer Acquisition Strategies used by brands to scale sales, improve conversions, and maximize ROI.
Ways to Boost Your Business Via Customer Support
Learn effective ways Customer Support can help brands improve customer satisfaction, reduce churn, and scale operations smoothly.
Difference Between Cross-Selling and Upselling
Explore the key difference between Cross-Selling and Upselling and how brands use them to grow sales and improve customer experience.
How to Deal With Customer Complaints?
Here, we will share tips on handling issues with empathy to help Call Center Companies turn complaints into opportunities for better service.
How to Evaluate Chatbot Responses?
Learn smart methods to evaluate Chatbot responses and deliver consistent, human-like customer support.
How to Make Sure Your Email Gets Delivered?
Boost your email reach across India with smart strategies that help your Email Gets Delivered and engage the right audience.
Signs You Need Customer Support
Struggling with unhappy customers? Find 8 clear signs you need help with Customer Support to boost your business growth.
Social Media Customer Service Checklist
A smart Social Media Customer Service checklist for companies looking to manage comments, messages, and complaints efficiently.