DialDesk Blog

Expert insights on customer experience, technology, and industry trends

Recent Articles

763 articles
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Lead Generation
Lead Generation

Ways to Generate More Leads For Your Business

Learn simple yet powerful ways to generate more leads by optimizing digital channels, customer engagement, and follow-ups.

October 5, 20206 min read
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Lead Generation
Lead Generation

How to Prioritize Lead?

Want better sales results? Understand Lead Prioritization to identify high-value prospects and close deals faster.

October 22, 202010 min read
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Inbound Call Center
Inbound Call Center

Are You Still Ignoring Instant Inbound?

Still ignoring Instant Inbound? Learn why delayed responses cost you leads and how real-time inbound improves conversions.

October 22, 20205 min read
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Industry Insights
Industry Insights

ERP vs CRM: Which is Better for Business

Choosing ERP vs CRM? Learn how each system supports business processes, customers, and long-term success in India.

December 29, 20209 min read
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Contact Center
Contact Center

How to Convert Contact Center from Cost to Profit Center?

Learn proven ways to convert your contact center into a profit center for India’s fast-moving sales and support landscape.

October 22, 20206 min read
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Sales Outsourcing
Sales Outsourcing

Sales Closing Techniques to Become a Pro

Learn result-driven Sales Closing Techniques used by top sales professionals across India to turn prospects into customers.

February 20, 20216 min read
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Customer Relationship Management - CRM
Customer Relationship Management - CRM

Mobile CRM Benefits For Your Small Business

Empower your small business with Mobile CRM to access customer data, close deals faster, and stay connected from anywhere.

January 10, 20219 min read
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Customer Relationship Management - CRM
Customer Relationship Management - CRM

Reasons Why CRM is Important for Sales

Explore key reasons why Sales CRM matters for success - better pipeline visibility, faster conversions, and data-driven decisions.

December 15, 20204 min read
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Customer Retention
Customer Retention

Customer Retention Strategies to Retain More Customers

Maximize Customer Retention with expert strategies. Turn one-time buyers into long-term loyal customers today.

October 23, 20204 min read
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Customer Engagement
Customer Engagement

Ways to Reduce Customer Care Costs Without Affecting Quality

Learn how Indian companies can cut Customer Care costs without compromising service quality.

October 23, 20206 min read
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Cloud Telephony
Cloud Telephony

What is Cloud Telephony Solution and How it Works?

A simple guide to Cloud Telephony Solutions - how they work, why they matter, and how they improve business communication.

February 20, 20216 min read
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Industry Insights
Industry Insights

A Guide on Customer Journey Mapping

Learn how Customer Journey Mapping enables brands to track customer behavior, fix gaps, and drive better engagement.

March 25, 20216 min read
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