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Outbound Call Center Services

Proactive Outreach That Drives Business Growth

Explore Features

What You Get

DialDesk's outbound call center services help you reach customers proactively with sales calls, lead generation, appointment setting, surveys, and follow-ups. Our experienced telecallers use proven scripts and strategies to maximize conversion rates while maintaining compliance with telemarketing regulations.

Increase sales pipeline with qualified leads
Higher conversion rates with professional callers
Scale calling campaigns without hiring staff
Compliance with TRAI and telemarketing regulations
Real-time campaign monitoring and adjustments
Detailed call recordings and quality metrics
A/B testing of scripts for optimization
Pay only for successful outcomes (optional)

Powerful Capabilities

Everything you need to deliver exceptional customer experiences

📊

Lead Generation

Identify and qualify prospects with targeted calling campaigns, lead scoring, and CRM integration for seamless handoff to sales.

📅

Appointment Setting

Schedule meetings, demos, and consultations for your sales team with calendar integration and automated reminders.

💼

Telemarketing Campaigns

Promote products and services with persuasive calling scripts, objection handling, and conversion optimization techniques.

📋

Surveys & Feedback

Conduct customer satisfaction surveys, market research, and feedback collection with detailed reporting and analysis.

🔄

Customer Follow-ups

Re-engage inactive customers, follow up on abandoned carts, renewal reminders, and post-purchase satisfaction calls.

📞

Progressive Dialer

Advanced dialer technology maximizes agent talk time with predictive dialing, call pacing, and do-not-call compliance.

How We Work

Our proven process ensures seamless implementation and success

1
🎯

Campaign Planning

Define target audience, calling objectives, success metrics, and compliance requirements

2
📝

Script Development

Create persuasive call scripts with objection handling, call-to-action, and brand messaging

3
🎓

Agent Training & Testing

Train telecallers on products, scripts, and conduct pilot calls for refinement

4
🚀

Execute & Optimize

Launch campaign with real-time monitoring, A/B testing, and continuous optimization

Flexible Pricing

Flexible pricing: hourly rates, per-lead pricing, or performance-based models. Starting at ₹15,000/month for dedicated campaigns. Pay-per-qualified-lead options available. Volume discounts for large campaigns.

Frequently Asked Questions

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