Outbound Call Center Services
Proactive Outreach That Drives Business Growth
What You Get
DialDesk's outbound call center services help you reach customers proactively with sales calls, lead generation, appointment setting, surveys, and follow-ups. Our experienced telecallers use proven scripts and strategies to maximize conversion rates while maintaining compliance with telemarketing regulations.
Powerful Capabilities
Everything you need to deliver exceptional customer experiences
Lead Generation
Identify and qualify prospects with targeted calling campaigns, lead scoring, and CRM integration for seamless handoff to sales.
Appointment Setting
Schedule meetings, demos, and consultations for your sales team with calendar integration and automated reminders.
Telemarketing Campaigns
Promote products and services with persuasive calling scripts, objection handling, and conversion optimization techniques.
Surveys & Feedback
Conduct customer satisfaction surveys, market research, and feedback collection with detailed reporting and analysis.
Customer Follow-ups
Re-engage inactive customers, follow up on abandoned carts, renewal reminders, and post-purchase satisfaction calls.
Progressive Dialer
Advanced dialer technology maximizes agent talk time with predictive dialing, call pacing, and do-not-call compliance.
How We Work
Our proven process ensures seamless implementation and success
Campaign Planning
Define target audience, calling objectives, success metrics, and compliance requirements
Script Development
Create persuasive call scripts with objection handling, call-to-action, and brand messaging
Agent Training & Testing
Train telecallers on products, scripts, and conduct pilot calls for refinement
Execute & Optimize
Launch campaign with real-time monitoring, A/B testing, and continuous optimization
Flexible Pricing
Flexible pricing: hourly rates, per-lead pricing, or performance-based models. Starting at ₹15,000/month for dedicated campaigns. Pay-per-qualified-lead options available. Volume discounts for large campaigns.
Frequently Asked Questions
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